Refund policy

Consumers have the right to cancel their order placed through the online store and return the product within 14 days of receiving of the order.

In case you want to return your purchase, please notify us by email within 14 days of receiving the products. You can send the email to

We will send you a confirmation and instructions for return.

The return delivery expenses are to be paid by the customer. When we receive the returned package we will refund you no later than 14 days.

You will receive an email confirmation when this is done. The returned product must be unused and capable of being resold.

If for one reason or another, you don't pick up your package on time, or the address you gave us when ordering is wrong/unclear, and the package is returned to us, we will refund your order upon receipt of the return. In that context, we will reduce the freight and handling costs incurred. Unclaimed packages do not have the right to cancel.