Terms of service

Terms and conditions

1. General

These terms and conditions govern the use of the Mähöne Brothers Oy (”we”, “Mähöne”) webshop and all orders placed through it. By using our webshop you accept these Terms and agree to follow them.

We reserve the right to change or update the content of our webshop, including changes to prices, product selection or these Terms. 

2. Our contact information

Mähöne Brothers Oy
Sapilastie 9 c
00760 Helsinki

3. Orders

To place an order you must meet the criteria set for ordering and give true and accurate information of yourself. You must be at least 18 years old to place an order in Mähöne Brothers webshop.

You may submit an order either as a registered customer or without creating an account.

We reserve the right to cancel placed orders. A binding order contract will only be formed when we send you an order confirmation confirming the availability and delivery time of your order.

For orders outside the EU, the customer is responsible for any taxes and duties required by their own country. 

Gift cards are valid for 12 months after purchase. Gift cards cannot be exchanged for money.

Your personal data is saved to our customer register. For more information about the processing of personal data please see our Privacy Policy.

4. Payment terms

All prices shown in our webshop are in euros.

We use Paytrail as our external payment services providers.
Paytrail Oyj, y-tunnus: 2122839-7
Innova 2, Lutakonaukio 7, 40100 Jyväskylä

5. Shipping and delivery time

Delivery time of our products depend on the product’s availability and the destination of the delivery. We reserve the right to deliver the orders in multiple deliveries.

Shipping fees depend on the chosen delivery method. For international deliveries your delivery options and costs are determined on your zip code and country.

You will be shown the available delivery methods and shipping fees before you check out.

Please note that we use external service providers for carrying out shippings.

6. Return policy

Consumers have the right to cancel their order placed through Mähöne webshop and return the product within 30 days of receiving of the order. Please note that the return policy does not apply to products if the package has been opened. The returned product must be unused and capable of being resold. Please look further details in our return policy section

7. Intellectual property rights to the content of our webshop

The content of Mähöne Brothers webshop, including pictures, videos, texts, product information, trademarks and charts are property of Mähöne Brothers Oy and/or it’s partners or licensors. Unauthorized use or copying of the contents or material is prohibited.

8. Personal data and data protection

We are responsible for processing and storing customer data carefully. For more information regarding the processing of personal data and data protection please read our Privacy Policy.

9. Applicable law and disputes

These Terms are governed by the laws of Finland, excluding its provisions regarding choice of law.